The device is not connecting properly, when plugged into a MAC the device show up in the list but not able to connect to the OpenBulid software, closed port error message shows up, for Windows the device is not showing at all in the list, I tried the solution provided on your website but nothing works.
If you followed the link provided in the error attentively - please reread the last paragraph and follow the instructions. Forum is the wrong platform, follow the link provided.
I reread and tried everything in the link for the mac not connected for the windows not showing at all. This is new. It might be there is problem on it ?
Reread paragraph 6.3.6 of docs:blackbox-x32:faq-usb-connection-failed [OpenBuilds Documentation] You are posting on this forum, which if you read the documentation you'd notice is not the correct course of action Click the link in the FAQ to talk to the OpenBuilds Partstore's Support Team. Not the forum (this is the Forum, not support.openbuilds.com)