Newby query. I'm trying to install Openbuilds Control, which seems to have installed OK, but I cannot open the program. I have tried installing on two different PCs, same result. I get a message on initial install saying it has successfully installed and is running, but no GUI appears. Occasionally when I try to start the program I get an empty white window on the screen. When I try to open Openbuilds Control with Task Manager already running, an icon for Openbuilds Control appears, briefly, before closing again. Occasionally a message appears next to this icon with 'Suspended' appearing very briefly in the status column on Task Manager, before this message and the program icon disappears off the active program list. This indicates to me that the program starts to run and then quits. I have tried installing the last 3 previous releases, same results. I have checked Windows Updates and drivers, all are up to date. The two PCs I have tried are using different anti-virus software, so I do not think that is the cause. Any suggestions most gratefully accepted. Apologies if this is covered elsewhere on the Forum. I tried to search for existing answers but did not spot anything! Cheers, Shaun.
Have you tried clicking to open it a second time? OB Control opens first in the background - the gui opens with the second click. Alex.
Hi Alex, I have indeed tried this! No luck though. I have attached a screen grab of the pop-out message that says it has started successfully, as well as a shot from Task Manager which pops up very briefly before it vanishes off the active program list.
Sorry, you have exhausted my (very limited) expertise on this, but hopefully someone like @Peter Van Der Walt will be along soon with some truly expert advice. Alex.
This is my first time using OpenBuilds and I am having similar trouble. I installed OpenBuilds Control v1.0.364, and it will not open on Windows 10. I do not have another computer to try installing the software and do not think that should be the fix.
I have Windows 10 and it opens for me. On the lower right of your screen there is an "^" icon that opens up a menu and you can often find it there. Give that a shot and see.
The icon does not show in the "^" menu, rather it appears on my desktop. The icon does not open the menu when I select it. The cursor becomes a spinning circle, indicating it is trying to open the application but then stops. The GUI does not open, and the task manager does not show OpenBuilds Control working in the background. I've reinstalled the software and rebooted the computer, and I have the same issue.
Try a different computer (just to prove to yourself the application works fine - which it does - but the specific issue is that PC (conflicting application, broken OS, corrupt files, something specific)
I do not have another computer to try the application on. I need to resolve the conflict on this computer.
Then try a fresh reinstall of the Operating system. Or remove conflicting apps. Etc. Make sure it meets correct specs (win10/11 and wotkinUnfortunately we don't provide IT support but you could contact your local PC shop for example CONTROL is running successfully on a couple thousand users' machines the other PC test is just for yourself so you know where the issue is. People tend to ignore the "your PC has an issue" advice until shown "oh but it works fine on another PC"
I identified the issue. When opening OpenBuilds Control, McAfee detects that harmful software is trying to hijack my apps. A solution is to turn off McAfee's "Real-Time Scanning," which undermines the purpose of anti-virus/anti-malicious software and creates a vulnerability.
See https://www.mcafee.com/support/?articleId=TS103032&page=shell&shell=article-view to tell Mcaffee to stop flagging it falsely
McAfee engineers spent the last three months troubleshooting, resolving the issue. The latest MaAfeed software is working and compatible with the OpenBuilds Control
Hi I have been having similar problems loading control on my HP Laptop running Win 10 Have found that if I use the ^ from the task bar and Right click on the Openbuilds icon then select Open User Interface ( GUI ) it is more reliable See attached image Hope this may help others Ian R
