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Loss of ethernet connection when running Blackbox

Discussion in 'OpenBuilds Bug Report' started by Andy H, Jul 29, 2023.

  1. Andy H

    Andy H New
    Builder

    Joined:
    Jun 4, 2014
    Messages:
    12
    Likes Received:
    3
    Hi All
    My systems has not been used for few months, but since re-starting it in the last week, I keep losing my internet connection when the controller is started. The connection remains ok with just the software running , but the moment I turn the power on to the controller, I lose my connection. Once I turn the controller power off, the connection returns.
    Note - I don't get any error / IP conflict etc showing on the screen.
    The set-up is as follows:
    • Blackbox Controller - v1.0.370
    • Ethernet connection via TPLINK (pass through power line adaptor TL-PA4010P)
    • Connection status when internet connection is lost - see attached file
    I have tried multiple combinations of connections to the USB ports, but all give the same result.

    Any ideas?

    Thanks
    Andy H
     

    Attached Files:

  2. Andy H

    Andy H New
    Builder

    Joined:
    Jun 4, 2014
    Messages:
    12
    Likes Received:
    3
    Hi All
    My systems has not been used for few months, but since re-starting it in the last week, I keep losing my internet connection when the controller is started. The connection remains ok with just the software running , but the moment I turn the power on to the controller, I lose my connection. Once I turn the controller power off, the connection returns.
    Note - I don't get any error / IP conflict etc showing on the screen.
    The set-up is as follows:
    • Blackbox Controller - v1.0.370
    • Ethernet connection via TPLINK (pass through power line adaptor TL-PA4010P)
    • Connection status when internet connection is lost - see below Screenshot 2023-07-30 133615.png
    I have tried multiple combinations of connections to the USB ports, but all give the same result.

    Any ideas?

    Thanks
    Andy H
     
  3. Andy H

    Andy H New
    Builder

    Joined:
    Jun 4, 2014
    Messages:
    12
    Likes Received:
    3
    Hi All
    My systems has not been used for few months, but since re-starting it in the last week, I keep losing my internet connection when the controller is started. The connection remains ok with just the software running , but the moment I turn the power on to the controller, I lose my connection. Once I turn the controller power off, the connection returns.
    Note - I don't get any error / IP conflict etc showing on the screen.
    The set-up is as follows:
    • Blackbox Controller - v1.0.370
    • Ethernet connection via TPLINK (pass through power line adaptor TL-PA4010P)
    • Connection status when internet connection is lost - see below [​IMG]
    I have tried multiple combinations of connections to the USB ports, but all give the same result.

    Any ideas?

    Thanks
    Andy H
     
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

    Joined:
    Mar 1, 2017
    Messages:
    14,922
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    4,291
    Try a test without the powerline ethernet adapter. Those tend to be quite flaky around machinery, switch mode PSUs, spindles etc.
     

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