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Order status?

Discussion in 'DrawBot' started by rcgleason, May 8, 2025.

  1. rcgleason

    rcgleason New
    Builder

    Joined:
    Dec 28, 2024
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    Where do I find order confirmation & status?
     
    #1 rcgleason, May 8, 2025
  2. Giarc

    Giarc OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    Check your spam folder on your email to see if any order related emails were sent there if you did not get an email.
     
    #2 Giarc, May 8, 2025
  3. pluriannuel

    pluriannuel New
    Builder

    Joined:
    May 15, 2025
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    hello
    Me too ! I didn't receive an email for an order in date of May 15th 2025 (order 193610). Is this delay usual ? Thanks
     
    #3 pluriannuel, May 20, 2025
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

    Joined:
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    There were some known issues with emails last week, but please check in with Support > new ticket as needed, and thank you for your patience
     
    #4 Peter Van Der Walt, May 20, 2025

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