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Acro Arrived Broken

Discussion in 'DrawBot' started by ChrisDzoba, May 23, 2025 at 5:55 PM.

  1. ChrisDzoba

    Builder

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    I received my Acro 60x40 yesterday but unfortunately the machine didn't make it through transit.

    I contacted OpenBuilds and they were super helpful and sent out a new delivery. However, they said they sent me a new "foot plate"

    Based on the photos, is this a case of broken footplate? Also I'm hoping they sent two since two are broken.
     

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  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    Not a footplate no. But if you send them the pics they would be able to assist. Reply to your support ticket, forum doesn't have access to store side things like that
     
  3. ChrisDzoba

    Builder

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    Thank you! I have reached back out to them
     

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