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Can't upload new files to my build.

Discussion in 'OpenBuilds Forum Help' started by Darren Ditto, Apr 25, 2015.

  1. Darren Ditto

    Builder

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    As of this morning when I try to upload SketchUp files as part of my build, the site gives the error: Incorrect Extension.

    (Also, it is showing nothing under accepted file types, and showing max file size as 0.)

    Are others seeing this?

    I'll try other file types when I get back to my desktop machine.
     
  2. Rick 2.0

    Rick 2.0 OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    Make sure you have selected the .skp files not the .skb files. If that's not the problem, try zipping the file first.
     
    Mark Carew likes this.
  3. Darren Ditto

    Builder

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    Tried multiple file types (including a small .jpg). All received the incorrect extension error. Is there a max size for someone's profile?

    Error:

    The following error occurred:
    The uploaded file does not have an allowed extension.
     
    #3 Darren Ditto, Apr 26, 2015
    Last edited: Apr 26, 2015
  4. Darren Ditto

    Builder

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    Got it. Chrome was blocking a plug-in. It looked like the upload was starting but when the plug-in wasn't found it would generate the random error message.

    Thanks for the assistance.
     
    GrayUK and Mark Carew like this.

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