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Blackbox port close massage

Discussion in 'CNC Mills/Routers' started by Hassan Alhulayli, Dec 25, 2023.

  1. Hassan Alhulayli

    Builder

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    The device is not connecting properly, when plugged into a MAC the device show up in the list but not able to connect to the OpenBulid software, closed port error message shows up, for Windows the device is not showing at all in the list, I tried the solution provided on your website but nothing works.
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    If you followed the link provided in the error attentively - please reread the last paragraph and follow the instructions. Forum is the wrong platform, follow the link provided.
     
  3. Hassan Alhulayli

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    I reread and tried everything in the link for the mac not connected for the windows not showing at all. This is new. It might be there is problem on it ?
     
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    Reread paragraph 6.3.6 of docs:blackbox-x32:faq-usb-connection-failed [OpenBuilds Documentation]

    You are posting on this forum, which if you read the documentation you'd notice is not the correct course of action


    Click the link in the FAQ to talk to the OpenBuilds Partstore's Support Team. Not the forum (this is the Forum, not support.openbuilds.com)
     

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