I just purchased a Lead 1515 kit. Assembled it and got the wiring done, apart from the limit switches which were absent from my kit ( I emailed customer support about that tonight as well). I went to power on the system and the black box gives me an error on Openbuilds control "ERROR!: No supported firmware detected - you need a controller with Grbl 1.1x on it, or there is a problem with your controller. Closing port COM3" I've researched this as much as I can. I've tried 2 different laptops and 1 desktop. I have triple checked all wiring and used a multimeter to make sure there are no shorts. Everything is good. I've also tried 3 different USB cables and made sure my FTDI drivers are up to date. Running windows 10 on all machines. Tried plugging in the black box with nothing but USB connected as well as with everything connected. Same error no matter what I do. I keep seeing this information about a Black Box firmware flashing tool, but I cannot find it ANYWHERE. Does anyone know where that tool is? I feel like I shouldn't need to do all this with a brand new build.
Refer to docs:blackbox:faq-usb-connection-failed [OpenBuilds Documentation] step by step Of course not, refer the link above. Usually a wiring mistake that causes this issue. Docs.openbuilds.com also has warnings on the relevant pages Thats a myth. They come with firmware. You wont have to flash it yourself. The tool in question is used for upgrading Grbl, or flashing custom builds for different styles of machine Flashing tool wont usually help - for example a board that is damaged but refer the link above step by step, and if you get to the last step without resolving the issue, follow the last step to obtain a warranty return.
Hi Peter, thank you for the response. Like I said, I researched this issue pretty thoroughly before posting - I had actually run across that exact link that someone had posted (I believe it was you, actually) on a different thread. I went through all those steps a few times. I spent many, many hours (pretty much all day) trying to get this figured out. I don't see how it could be a wiring issue as I have triple and now quadruple checked the wiring as well as checked for shorts - and I receive the same error message when nothing at all is plugged into the black box apart from the USB cable. I've tried 3 different computers and a few different USB cables. I've checked the drives, I know I'm selecting the correct COM port (FTDI). No matter what I do I receive the same error. Watching the install video the guy actually refers to people not having limit switches, so me not having limit switches installed shouldn't have caused an issue, correct? All I can see is that the board arrived DOA, that was why I was going to try the flashing tool - I know that it comes pre-flashed an all set to go, but something seems up with the board. I really appreciate your help with this. I was so excited to get this thing up and running. The quality of the packaging was excellent, the assembly instructions were excellent, and most importantly the build quality seems very good. If I can just get the thing running I think it's going to be an awesome machine!
Flashing tool is under Wizards and Tools inside CONTROL but unlikely to help. The store will sort you out. Refer the last point in the link above (forum cannot assist with warranties, only the Store can)
Thanks Peter, I did send an email earlier today. I suppose I shouldn't try flashing the black box then, seems like I'd be more likely to cause further issues than to resolve them. Very much appreciate the assistance!
Just finished a CBeam build, and it looks like I may also have a defective black box. Getting power to and from supply. Ive checked my steppers and power supply w a multimeter, and all seem to be working. Ive also identified the correct pair of wires for each coil of each stepper. The black box connects to all the software and shows saved firmware settings, i just cant get any of the steppers to kick on. One thing I have noticed is that the fan in the black box is not turning on either. Ive also never made any connections to the box while connected to power via the supply or usb. Fuse is still good. And power on the psu is set to 115v.
Both indicates no 24v input power. Check that connector is pushed in deep enough, check polarity, check wiring, check PSU
Awesome. Already on it. Decided to take the black box apart one more time and snug all connections up again. Ill update after i try again. Thank you so much for the quick response Peter!
