I have made a very large order (Order #8792) in your store on 27 october 2014. I received the parcel, but it was half empty despite the fact that I paid for the order and for the shipping. I can't start assemble the machine. Could you advise me, what can I do in such situation?
Hi Vladimir, I am sorry something has gone wrong but I do not know exactly why all the parts you have ordered were not delivered or even why a note was not included in the package to explain the situation. It would be best if you contact the parts store directly using the contact form http://openbuildspartstore.com/about-us/ where I am sure they will do their best to resolve the issue. Tweakie.
You might try sending an email directly to http://support.openbuilds.com/support/home just in case the contact us web form is not working properly.
