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Shipping notification issues.

Discussion in 'General Talk' started by rcgleason, May 24, 2025.

  1. rcgleason

    rcgleason New
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    Hi!

    I am wondering if anyone else is experiencing issues with shipping (or even communications) with the "Parts Store"?

    Basically, I have had intermittent success with the Part Store regarding my recent order. I've received and PAID the invoice for a recent order (May 14th, 2025), and have yet to see anything on shipping or tracking numbers. AND still no parts.

    I know they are "Going out of Business" and have heard from the Part Store saying as much and warning me about some back log. However, since then a few days later they informed me that they'll be shipping (and even updating my order). Buuuutttt, that was a few days ago, and still nothing, no parts, no email, no updates.

    I live in Florida, and would gladly pick this stuff up on-site in Zephyrhills...

    Ideas, anyon?
     
  2. Giarc

    Giarc OpenBuilds Team
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    I ordered about the same time as you and I got an email update yesterday advising it will be about a week until it ships. My guess is that their order volume is way higher than normal. Many items i was interested in were already sold out by the time i placed my order. Have you checked your SPAM folder?
     
  3. Rick 2.0

    Rick 2.0 OpenBuilds Team
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    Click on Account in the upper right-hand corner of the Parts Store header. If you're signed in this will take you to a listing of orders and their status. Yeah, I still have a couple of orders outstanding too. Give them time as they're processing a lot of orders. There was an email that went out to that effect yesterday. They're cranking them out as fast as they can.
     
    Giarc likes this.
  4. xl97

    xl97 New
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    Looks like most parts are 'out of stock'.... so where is everyone else going to get v-slot rails, belt & Pinion Actuator kits.. (brackets, screws...etc) now-a-days? Cant seem to order anything from them now (myself)

    thanks!
     
  5. Rick 2.0

    Rick 2.0 OpenBuilds Team
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    Largely just need to Google what you're looking for. ZYLtech and Makerstore come to mind.
     
  6. xl97

    xl97 New
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    I dont use the parts for CNC, 3D printers.. so wasnt really sure. (use the kits/parts for this: Where to get stuff now?)

    Thanks.. I'll check out those links now.
     

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