Hi! I am wondering if anyone else is experiencing issues with shipping (or even communications) with the "Parts Store"? Basically, I have had intermittent success with the Part Store regarding my recent order. I've received and PAID the invoice for a recent order (May 14th, 2025), and have yet to see anything on shipping or tracking numbers. AND still no parts. I know they are "Going out of Business" and have heard from the Part Store saying as much and warning me about some back log. However, since then a few days later they informed me that they'll be shipping (and even updating my order). Buuuutttt, that was a few days ago, and still nothing, no parts, no email, no updates. I live in Florida, and would gladly pick this stuff up on-site in Zephyrhills... Ideas, anyon?
I ordered about the same time as you and I got an email update yesterday advising it will be about a week until it ships. My guess is that their order volume is way higher than normal. Many items i was interested in were already sold out by the time i placed my order. Have you checked your SPAM folder?
Click on Account in the upper right-hand corner of the Parts Store header. If you're signed in this will take you to a listing of orders and their status. Yeah, I still have a couple of orders outstanding too. Give them time as they're processing a lot of orders. There was an email that went out to that effect yesterday. They're cranking them out as fast as they can.
Looks like most parts are 'out of stock'.... so where is everyone else going to get v-slot rails, belt & Pinion Actuator kits.. (brackets, screws...etc) now-a-days? Cant seem to order anything from them now (myself) thanks!
I dont use the parts for CNC, 3D printers.. so wasnt really sure. (use the kits/parts for this: Where to get stuff now?) Thanks.. I'll check out those links now.